Reviews 2024: Is Dermstore legit or Scam?

Is Dermstore legit Or Scam?

Is Dermstore legit Or Scam?

If you’re here, you’ve likely been exploring the Dermstore website and wondering if those products are worth it or not. Why are they so expensive and Is Dermstore Legit? So many of you have tons of questions.

So I decided to do some research on Dermstore and today I am going to answer all of those questions in this article. If you want to know Why Dermstore products are expensive? Dermstore Pros and Cons, Shipping and Return Policy, Dermstore Coupon Code, and whether is Dermstore worth it or not __ Read the article till the end.

Where is Dermstore Located?

Dermstore is located in El Segundo, California, United States. In 1999, the company was founded by Craig A. Kraffert. In 2021 THG plc from Target Corporation took over Dermstore for £260.9m.

Why Are Dermstore Products Pricey __ Dermstore Overview

Dermstore is known as a reliable and customer-focused beauty brand, providing genuine products, transparent pricing, and authenticity. Here I gave an overview based on the information available on the Dermstore official website. It will help you to understand better. 

  • Authentic Promotions and Transparent Pricing

Dermstore, recognized as an authorized retailer, ensures the authenticity of its products, eliminating concerns about counterfeits and dubious pricing. Customers can enjoy occasional promotions, gaining cost-effective access to premium items.

Subscribing to Dermstore’s emails provides early access to sales, keeping customers informed about exclusive offers.

  • Top-Tier Products from Exclusive Sources

Dermstore proudly presents products typically exclusive to dermatologists’ offices and specialty boutiques, enhancing the variety and quality of its offerings. The platform features a range of exclusive brands, establishing itself as a preferred choice for those seeking unique and high-end beauty products.

  • Customer-Centric Support

Going beyond order assistance and returns, Dermstore’s customer service team operates as a knowledgeable skin concierge. Regular training ensures they stay well-informed and ready to address queries about products and general beauty concerns. Customers appreciate the team’s prompt and informative responses, contributing to a positive shopping experience.

  • Genuine Reviews for Informed Choices

Dermstore boasts over 100,000 authentic product reviews from verified purchasers, empowering shoppers with real, honest feedback. These reviews play a crucial role in helping customers navigate the extensive beauty product selection, ensuring informed and confident choices.

  • Explore with Free Samples

Dermstore enhances the shopping experience by including free samples with orders, allowing customers to discover and try products from lesser-known brands.

Is Dermstore Legit?


Established in 1999, Dermstore has a longstanding presence in the beauty industry, further solidifying its legitimacy. Over the years, it has earned a reputation for reliability and quality service.

With an impressive Instagram following of 221k and monthly engagement from 1.5 million Pinterest visitors, Dermstore’s broad social media presence shows an authentic and engaged community. Verified accounts across these platforms just assure their legitimacy a bit more. 

Dermstore has been featured in Presses like Dermalogica, SKINCEUTICALS, Skin Medica, Augustinus Bader, and EMINENCE ORGANIC SKIN CARE. This highlights Dermstore’s standing in the beauty world.

Moreover, Dermstore’s commitment to authenticity is further proved by its authorized retailer status for every product it carries. This distinction assures customers that they are receiving genuine products, addressing concerns related to counterfeit items.

In addition to its impressive history, Dermstore has a lot of genuine reviews available online as well as on the website. Dermstore Reddit Reviews serve as proof of the satisfaction of customers.

Numerous individuals share their positive experiences, emphasizing the authenticity and trustworthiness of Dermstore. Dermstore’s commitment to providing genuine products, coupled with its longevity in the industry and positive customer reviews, collectively established its legitimacy. It has stood as a reputable and trustworthy brand for beauty products for the last two and a half decades. 

Dermstore Customer Reviews

Customer Review 1

Rating: 5/5

“I love Dermstore!  They have all my favorite brands. The delivery was quick, and the products were exactly what I expected. My skin has improved so much! Definitely my go-to for skincare!”

Customer Review 2

Rating: 4/5

“Dermstore is solid! They offer a variety of products, and I found some great skincare options. The website was easy to use, but shipping took a tad longer than I hoped. Nonetheless, the products were good quality, and I’m satisfied with my purchase.”

Dermstore Customer Review 3

Rating: 4/5

“My experience with Dermstore was pretty good. They have a nice selection of products, and I discovered some new brands. The ordering process was smooth, but the delivery took a bit more time. The products, however, were worth the wait – good quality and effective.”

Dermstore Pros and Cons


  • Latest effective skincare products
  • Top-notch products for various skin conditions.
  • Skin Care and Hair Care Tips
  • Products reviewed by Dermatologists. 
  • Quick Shipping. 


  • All the products are quite expensive.
  • No International Shipping. 

Dermstore Shipping

Standard Shipping

  • Dermstore treats orders over $50 to free standard shipping.
  • For orders under $50, a $7 fee applies (post-discounts, pre-tax).
  • Delivery generally needs within 2-4 working days.
  • Extended delivery times of up to 14 days for Hawaii, Alaska, Puerto Rico, and U.S. territories.

Expedited Shipping

  • Access expedited shipping at a flat rate of $10.95.
  • Delivered swiftly within 2-3 working days, excluding PO Boxes.

Overnight Shipping

  • Opt for overnight shipping for a prompt delivery at $29.95.
  • Guaranteed arrival within 1 business day, excluding PO Boxes.
Note: 1. Some Premium/Express services may be temporarily limited during busy periods.

2. Refusing a shipment incurs a $15 Non-Delivery Fee. This fee is charged to the selected payment form during checkout and deducted from any refund or store credit.

Processing Time

  • Dermstore processes all orders within 24-48 hours.
  • Standard shipping excludes weekends and holidays.
  • Expedited shipping is available for quicker delivery.
  • Dermstore isn’t responsible for delays caused by uncontrollable events.

Dermstore Return Policy

Step 1: Registration

  • The customer needs to initiate the return by registering through Dermstore’s partner, ZigZag.
  • It is recommended to review ZigZag’s terms and conditions and privacy policy for a smooth experience.

Step 2: Return Shipment

  • Following registration, the customer needs to visit the portal and select a preferred carrier for the return.
  • The flexibility to choose a carrier ensures convenience in the return process.

Step 3: Dermstore Takes Charge

  • Once the return is in-house, Dermstore efficiently processes the refund for the returned goods.
  • Customers receive a notification via email within 3-5 working days, concluding the return process.

Dermstore Return Policy

  • Customers are granted a 60-day timeframe from the item’s receipt date to initiate a return.
  • Dermstore accepts returns for all orders, emphasizing the requirement for items to be in pristine condition – unopened, unused, and with intact seals.
  • You need to reach out to their customer service team through “My Account” for damaged, faulty, or incorrect items.
  • In exceptional cases, providing photographic or video evidence supports a case-by-case resolution.

Dermstore Post-Return Process 

  • Following the return receipt, Dermstore promptly processes a refund for the returned goods.
  • Customers receive an email notification within 3-5 working days, staying informed about the completion of the return process.

Refund Arrival Time

  • Customers can anticipate their refunds within 5 working days, with an email notification indicating its dispatch.
  • In case of non-receipt within 10 working days after the email, customers are advised to contact Dermstore’s Customer Service team through their account.

Also Check: Is Vivid Seats Legit Or A Scam? Know All The Important Information

Dermstore Offers and Discounts _ Dermstore Coupon Code

Up to 40% Off: Enjoy substantial discounts on various products, making beauty shopping more affordable.

Extra 10% Off Limited Products: For a limited time, an extra discount sweetens the deal on selected items.

Gifts Galore on $200+ Purchases: Spend over $200 and receive two free gifts as a delightful bonus.

15% Discount for New Customers: Newcomers are welcomed with a generous 15% discount, ensuring a special first shopping experience.

Free Shipping on Orders Over $50: Shipping within the US is free for orders exceeding $50, adding convenience to your beauty haul.

Referral Rewards: Refer a friend and receive $15 added to your account, a lovely bonus for sharing the beauty love.

Points Earning System: Earn 5 points for every $1 spent, providing a continuous reward system for loyal shoppers.

Dermstore Rewards Membership: As a member, enjoy 5% back on every purchase, with additional points during special events and beauty profile completion.

Points Redemption Options: Redeem points for Dermstore Dollars – 500 points = $5, 1000 points = $10, and 1500 points = $15.

Points Expiry Reminder: Be mindful that points expire 365 days after the date of earning.

Also Read: Is Rihoas Legit? (Read Before Buying)

Exclusive Perks for Dermstore Rewards Members

  • Members earn 5 points for every $1 spent, translating to $5 off for every $100 spent.
  • Dermstore Dollars can be used on ANY product, including rarely-on-sale brands.
  • Members enjoy exclusive access to sales, gifts, and more.
  •  Get 100 points upon creating an account and an additional 100 points for completing your beauty profile.

For the Dermstore Coupon Code, you can visit their official website.

Frequently Asked Questions About Dermstore

Q1. Is Dermstore an authorized retailer?

Ans. Yes, Dermstore is an authorized retailer for every product it carries, ensuring customers receive genuine and authentic beauty products. This authorization adds a layer of trust and reliability to Dermstore’s offerings.

Q2. Who is the owner of Dermstore?

Ans. THG plc from Target Corporation is the current owner of Dermstore. 

Q3. Where Does Dermstore ship from?

Ans. Dermstore ship from CA, United States. 

Q4. What are the payment methods available on Dermstore?

Ans. Visa, Visa Electron, PayPal, MasterCard, Diners Club International, Maestro, Apple Pay, After Pay, Klarna, and American Express are the available payment methods on Dermstore.

Is Dermstore Worth It Or Not __ Dermstore Final Review

Dermstore is an authentic brand that has earned a reputable position with its top-notch products and services for the last 2 decades. Dermstore products are approved by dermatologists and most of the products are very costly. But if money isn’t the issue for you, then you can definitely go for it. But make sure to purchase products from the official website to receive authentic products. 

I hope by now you already know “Is Dermstore Legit Or Not” and you’ll make your decision accordingly. Before buying any products, make sure to check the ingredients and whether it’s suitable for your skin type or not. 

If you have more questions regarding Dermstore Products, you can put them in the box below. I’ll answer them happily.

Lana A. Oneal

For the best results, it is important to have a creative approach and this is the best specialty of our Content Writer, Lana A. Oneal. She is the Creative Content Writer of our team. She has an extensive interest in content writing and a passion for fashion. Both these qualities make her the best content writer for our team. Her dedication to work signifies the reach of our readers and also inspires them. She keeps our readers informed and updated with an array of content topics like the fashion industry, trend analyses, and various style guides. Her words on our website allow the readers to get extensive information, learn, explore, and celebrate the super-evolving fashion industry. With interesting words and the creative writing style of Lana, we are striving to provide you with timeless classics, the latest fashion trends, and almost everything to appreciate your presence on our website. Thanks to her storytelling we are the readers’ favourite choice.

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