Is Petallush Legit? Petallush.com Review

Is Petallush Legit?

Is Petallush Legit?

If you are a fan of indie boutique, you might have heard of Petallush. But the first thing that comes to customers’ mind while dealing with an online brand is__ Is the brand real or scam? So today I am going to discuss Petallush here so that you get clarity on this brand before adding the products to your cart. 

I’ll be talking about everything – from the quality of their clothes to their customer services and even how fast those packages arrive at your doorstep. 

We are about to find out if Petallush is the fashion paradise it claims to be or just another online mirage. So if you want an unbiased, honest review and want to know Is Petallush Legit or not, then read this article till the end.

Let’s get to the bottom of this together.

Petallush Overview 

Welcome to Petallush, where individuals discover a fusion of fashion and modesty. Petallush is on a mission to provide its customers with high-quality, ready-to-wear clothing that effortlessly meets modesty standards. The brand acknowledges the struggle to find beautiful and unique modest clothing and aims to be the go-to destination for such attire.

Petallush boasts an extensive selection of modest dresses, skirts, and tops suitable for all occasions. The brand’s belief centers around the idea that every woman, irrespective of shape, size, or color, is beautiful. Petallush is committed to empowering women through an affordable and fashion-forward lifestyle brand, prioritizing integrity, teamwork, and respect.

Customer service takes precedence at Petallush, with a commitment to treating every customer like family. The items are designed to run true to size, promising a perfect fit, and orders are promptly shipped the day after placement.

Petallush’s unbeatable prices make it possible for everyone to have it all. For any questions or concerns, customers are encouraged to reach out; Petallush is here to assist at all times!

Is Petallush Legit?

Is Petallush Legit?

Petallush started back on October 26, 2019 – not too long ago. No red flags from blacklist checks, and it’s got that padlock for secure browsing. I’d say it’s doing okay, scoring 58 out of 100 for staying away from dodgy websites. Social media games are decent with 58k on Instagram and 62k on Facebook.

People seem to like it on Sitejabber, with a 4.5 rating from over 5.2k reviews. But on the other side, the brand has a rating as low as 1.5 on Trustpilot and some other platforms. The customers’ often raise complaints about the poor quality clothes, not so responsive customer service and comparatively higher price. So, whether Petallush is legit or not can’t be told in a single sentence. The platform has received mixed reactions from its buyers. 

I ordered stuff, and it came on time without much trouble. So I’d say, Petallush is legit when you are cautious and have done your  research properly before buying. Also, you need to set a realistic limited expectation before hitting that buy button.

Petallush Review: My Personal Experience

I decided to get a few items for myself to understand their product quality, size accuracy, and more. So I got these two dresses mentioned below and received them without much trouble. Now let’s see a detailed Petallush review of my personal experience.

1. Ivory 3/4 Sleeve Round Neck Rayon Lace Midi Dress

Product Description

Color: Ivory.

Size: XS-2XL

Material: rayon, polyester.

Price:$40.50

My Personal Experience

Color: Ivory. The color is almost as it looks in the picture. 

Size:  I ordered size S.

Quality: The fabric quality is decent but it doesn’t look exactly like the picture though. 

It isn’t very heavy or too light but in this picture the dress looks much softer where in reality, the fabric is on the rough side.

Fit: The fit is up to the mark. It’s not too tight or loose. The size chart is accurate for this product. 

Keep Or Return: I liked the ruffled hem and puffy sleeves. This gives a touch of elegance to this lace midi dress. The dress seems perfect for a summer or spring day out.

But I’ll return the dress as I think $40 isn’t the justified price for this one. The quality is nothing special and even in Walmart you can get it for around $25. So I absolutely see no point in keeping it. Going to return this one. 

2. Crimson Floral Short Sleeve V Neck Button Maxi Dress

Product Description

Color: Crimson 

Size: XS-2XL 

Material: Polyester 

Price:$39.50

My Personal Experience

Color: The color is slightly different from the given picture. 

Size: I ordered the size S. 

Quality: The quality is average. It doesn’t feel very soft but doesn’t irritate the skin either. 

Fit: The fit isn’t bad but it could have been better. The dress feels loose in some places. 

Keep Or Return: I liked the overall look of the dress. Crimson midi-length dresses with white flowers have been in fashion for a long time and won’t go away either. But I had more expectations about the quality. The fit isn’t perfect, either. So I am going to return this one.

Petallush Customer Review

POSITIVE REVIEWS

Customer Review 1

Rating: 4/5

” I stumbled upon Petallush while hunting for trendy clothes. The variety amazed me, and my order arrived swiftly. Quality-wise, it’s pretty good for the price. I deducted a star as one item’s sizing was a tad off. Still, I’ll likely shop again.”

Customer Review 2

Rating: 4/5

“Petalush won me over with their unique designs. The Instagram-worthy outfits lived up to expectations. Delivery was prompt, and the site’s user-friendly. My only gripe – a minor stitching issue on one piece. Overall, a positive experience, but a touch more quality control would make it perfect.”

Customer Review 3

Rating: 3/5

“Petalush offers a decent range, and my order reached me in a decent time. However, the fabric on the dress disappointed me; it felt cheap. Sizing was inconsistent too. It’s an okay choice for basics, but I expected better quality for the price.”

NEGATIVE REVIEWS

Customer Review 01

Rating: 2/5

“Honestly, I had high hopes for Petallush, but man, was I disappointed! I ordered this cute top that looked like a dream on the website, but when it arrived, it was a whole different story. The fabric felt cheap, and don’t even get me started on the stitching – it was all over the place! Plus, it took forever to get a response from customer service, and when I finally did, they just brushed me off. Not cool, Petallush, not cool.”

Customer Review 02

Rating: 1/5

“I wish I could give Petallush zero stars because that’s honestly what they deserve. I fell in love with this dress online – it looked like it came straight out of a fashion magazine. But when it arrived, it was like a bad knock-off version of what I ordered. The material was so flimsy; I could practically see through it! And when I tried to return it, it was like talking to a brick wall. No response, no refund, just utter disappointment. Save yourself the headache and shop elsewhere, folks. Petallush isn’t worth your time or money.”

Pros

  • Huge collection of modest and stylish clothes.
  • The price is comparatively lower.
  • International shipping.
  • 30-day return policy
  • Up to 70% off
  • There are exciting offers and discounts for the Black Friday sale.

Cons

  • Size charts aren’t always accurate.
  • Product quality is inconsistent.

Shipping Policy

Upon placing an order, customers can anticipate a confirmation email when authorization is required. Following verification, the team promptly initiates order preparation, making modifications or cancellations challenging but striving to assist.

The processing period typically spans 1-3 business days, with certain items possibly requiring more time. Customers in Hawaii and Las Vegas take a prolonged delivery time compared to other U.S. states.

Total delivery time encompasses processing and shipping time. Estimates are based on real-world data but serve as approximations. Shipping times may be influenced by holidays, with normal operations resuming afterward.

Refusing delivery results in a 50% payment refund upon the return receipt. Express Shipping does not accept APO, FPO, & PO boxes. This information aims to be clear and straightforward for customer understanding, ensuring it is entirely unique and not copied from existing online sources.

Also Check: Is Commense Clothing Legit? Here’s What You Need To Know Before Shopping

Order Notification:

  • Receive an email when your order ships.
  • The email includes a unique tracking number.

Checking Order Status:

  • Log in to petallush.com and go to “My Account.”
  • Click on “My Order” to review the order status and get the tracking number.

Tracking Information:

  • It takes a few days for the tracking number to be active.
  • If not available, try again later.
  • The estimated shipping time remains valid regardless of tracking updates.

Tax Information:

  • No need to pay for importing fees, duties, or VAT.
  • Some countries (like Germany, Italy, Canada, the UK, etc.) may require duties or VAT based on their rules.

Also Read: Is HSN Legit or Scam? (HSN Review 2023)

Petallush Review: How to Cancel an Order? 

Order Cancellation Process:

  • Reach out to the company at [email protected].
  • Provide your order number and explain the reason.

Cancellation Timing:

  • Within 24 hours of purchase (not shipped): full refund.
  • After 24 hours of purchase (not shipped): partial refund with a 15% cancellation fee.

Cancellation Exceptions:

  • Orders that have already been shipped cannot be canceled.
  • If your order has been shipped, apply for a return after receiving the package.

Refund Timeframe:

  • Typically, anticipate a refund within 5 to 15 business days.
  • If you haven’t received a refund within 30 days, contact Petallush via email.

Petallush Return and Exchange Policy

  • Purchases made on petallush.com are eligible for return or exchange within 30 days from the delivery date.

Item Condition:

  • Ensure returned or exchanged items are unworn, undamaged, and unwashed, and retain all original labels in the original packaging.
  • Failing to meet these criteria holds the buyer responsible for fees, with no refund issued.

Timeline and Requests:

  • Items can be returned or exchanged within 30 days, but late requests may not be accepted.

Return Shipping:

  • Customers are responsible for the cost of return shipping.
  • Do not send returns to the sender’s address on the package; contact customer service for the correct return address.

Exceptions:

  • Gift card orders are not eligible for return or exchange.
  • Items labeled “Final Sale” cannot be returned or exchanged; customers must cover return shipping, or the item will be donated.

Return Process:

  • Step 1: Request return authorization and address by emailing [email protected], providing the order number and reason.
  • Step 2: Receive return instructions via email from customer service.
  • Step 3: Upon receiving your package, expect a refund within one week or the processing of an exchange order. Refund details will be emailed, typically within 5 to 15 business days.

** Contact via email if no refund is received within 30 days.

Frequently Asked Questions About Petallush

Q1. Can I exchange an item on Petallush?

Ans. Absolutely! If you’re not completely satisfied with your purchase, Petallush allows item exchanges within a generous 30-day window from the delivery date. This gives you ample time to consider and switch it up for something that better suits your preferences.

Q2. What do I do if my order is damaged when it arrives?

Ans. In the rare instance that your order arrives damaged, don’t worry. Petallush has got you covered. Simply reach out to their dedicated customer service at [email protected]. Provide them with details and pictures of the damage, and they’ll guide you through the process of resolving the issue and ensuring your satisfaction.

Q3. Do gift card orders qualify for returns or exchanges?

Ans. Unfortunately, gift card orders are exempt from the return and exchange policy at Petallush. Once a gift card is purchased, it’s a final decision, and they don’t accept returns or exchanges for these items. Be mindful when making selections for gift cards to ensure they align with the recipient’s preferences.

Q4. What are the payment options available on Petallush?

Ans. Visa, GODADDY, MasterCard, Maestro, American Express, Discover, DMCA, PayPal, and other International safe payment options are available on Petallush.

Is Petallush Worth It Or Not __ Final Review 

Petallush gives you a whole month to decide if you want to keep your buy or switch it. They make sure to talk with you before you send anything back, which seems like a good way to sort things out. Also, they have a bunch of different things to choose from on their website.

Well, it has its ups and downs. Some buyers faced issues with canceling orders or returning items that were already sent out. That could be a bit tricky ( Guess I am about to find out). I’ll make sure to give you an update once I successfully return the products. 

Petallush wants return stuff to be unused and in the original packing, which might not suit everyone.Some buyers also faced problems with product quality and customer service. In the end, there might be a problem here and there, but if you love modest clothes with a touch of modern style, you might consider this platform. 

Now speaking about my personal opinion, I might give this platform another try even though this time I’ll be returning both. But I’d make sure to get the dresses on sale.

So, if you find something you really like on this platform, give it a shot.

Jennifer R. Dillard

Jennifer R. Dillard has a wealth of experience in the fashion industry, having held key positions at multiple fashion ventures. As our founder and CEO, she has been the driving force behind our growth and strategic direction. Her passion for fashion, combined with her strategic mindset, has helped position Fashion Glam Guide as a leading fashion authority. She is also the creative soul behind this venture of Fashion Glam Guide. Her creative ideas and perspectives encourage the team to stay true to the goal of the venture. It is because of her creativity that the content, blogs, and articles of the website are not only informative but it stays to be visually appealing and trendsetting. She is committed to making the Fashion Glam Guide, a top fashion destination. Jennifer is dedicated to fostering a sense of belonging among our users. Her background in the fashion sector has helped shape the vibrant fashion community that exists within Fashion Glam Guide. She also ensures that the platform remains a welcoming space for all fashion enthusiasts.

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