Is Just Fab Legit or Scam? Just Fab Reviews 2024

So one day I was out with my friend and suddenly it was her shoe which made me take a second glance. Now it is a big deal because that doesn’t happen very often. I got to know about JustFab from her.

Stylish quality shoes at affordable prices sounded too good to be true or even suspicious. So out of curiosity I searched for the brand and opened an account on their website. 

To be honest I was very pleased watching their collection and the reasonable price was a cherry on top. I don’t know how I didn’t hear about that platform before but hey, it’s better late than never.

After considering for hours, I finally ordered two shoes. While searching online I noticed one more thing that people were often asking “ Is Just Fab Legit?” So I discovered the reason behind their suspicion and decided to write an article explaining everything in detail as I had already received my parcel. 

So if you are in search of an honest JustFab Review, and Wanna know about JustFab, their Shipping, Return Policy, and perks of VIP membership _ you can go through this article. Here I have talked about my personal experience, other customer reviews, and Is JustFab Worth It Or Not. 

** I wasn’t paid to write this article by JustFab so please be sure that it is going to be an unbiased review based solely on my personal experience. 

Where is JustFab Located?

JustFab is located in El Segundo, California. The company was established in 2010. The full address of the company is_ 800 Apollo St, El Segundo, California, United States. 

About JustFab

JustFab is an eCommerce brand best known for selling trendy shoes and accessories at affordable prices. The company emerged in 2010 as an eCommerce brand. Soon they started gaining popularity in the world of affordable fashion by offering quality products at reasonable prices.

Today with a global community, budget-friendly pricing, and a promise of quality, JustFab opened the door to a fashion journey tailored for everyone.

1. First Style for just $10 :

Imagine getting your hands on a stylish quality shoe for just $10! That’s the perk of being a new JustFab member.

2. VIP Membership and Affordable Pricing:

For VIP members, most items come at a price tag of $49.95. JustFab takes pride in offering high-fashion looks without charging much. Affordable and trendy – it’s a win-win for fashion enthusiasts.

3. Free Shipping Delight:

Here’s a perk – shipping is on the house for all orders surpassing $49.95. It adds a touch of ease to your online shopping journey, making those trendy finds even more accessible.

4. Global Community of 15 Million Members:

JustFab’s fashion community spans globally with over 15 million members. This expansive reach showcases its popularity and the diverse styles it caters to.

5. Trendy and High-Quality Styles:

JustFab doesn’t compromise on style or quality. The platform is designed to offer on-trend and high-quality fashion that won’t burn a hole in your pocket.

JustFab Overview: How Does It Work?

JustFab, the eCommerce brand is mainly subscription model based. A monthly clothing, shoes, and accessories subscription is needed to be a VIP member of JustFab. So here’s a breakdown of how the platform works.

  • Style Quiz

Firstly you need to take a style quiz to share your size and style preferences.

  • Personalized Boutique

Each month, a new collection is released. JustFab curates looks that match your preferences, which you can find in your personalized Boutique.

  • Shopping Options

Enjoy a 50% discount on curated looks compared to retail prices. Decide whether to shop or skip the month by the 5th.

  • Decision Time

If you neither shop nor skip, the $49.95 monthly fee is saved as credit in your account for future use.

  • Earning Points

As you shop, accumulate points that can be applied to future purchases, adding an extra perk to your membership.

Is JustFab Legit__ My Personal Experience

I got two pairs of shoes from JustFab and here I’ve given a detailed review on that. So before purchasing, you must read this. 

1. Amalia Ankle Wrap Pump

Product Description 

Color: Salsa Red, White.

Size available: 5.5-12

Heel height: 4.00”

Material: Faux Suede

VIP Price: $39.95

Regular price: $49.95

Is Just Fab Legit or Scam?

My Experience 

Color: I got the Salsa Red one.

Size:  I got the size 6

(I got the shoe for $10 as my first-ever purchase on JustFab.)

Fit:  To be honest I was worried about the fit but to my surprise, it fits perfectly. The product runs true to its size.

Quality: The shoe is made up of faux suede so it’s soft and doesn’t hurt my feet at all. 

Keep Or Return: These stylish pumps look gorgeous with the single-strap look or give a  chic vibe wrapped around ankle ties. Plus, there’s a removable lace-up strap for extra flair. It stands tall with a 4.0″ heel and is even secured with an adjustable buckle. From design to quality to price ( of course) I liked everything about the shoe and definitely going to keep it. 

2. Letty Block Heeled Lace-Up Bootie

Product Description

Color: Black 

Size available: 5.5-11

Heel Height: “4.25”

Material: Faux Leather

VIP Price: $49.95

Without membership price: $59.95

2. Letty Block Heeled Lace-Up Bootie

My Experience

Color:  Black. 

Size: Size 6. 

Fit: This one fits great too. 

Quality: The shoe is made up of faux leather. I haven’t used real leather products ever but I can say it almost feels the same. Even though I have recently started using this, it’s soft and I think it will be durable too.

Keep Or Return: The shoe looks very stylish. Perfect for every season especially spring and winter. The functional inside zipper is impressive. I will keep this pair too. 

Is JustFab Legit?

Well, the short answer is Yes. JustFab is Legit. They are an e-commerce brand that has been in the market for almost the last 15 years and no brand can survive this long if they aren’t legit.

JustFab has a rating of 3.4 on Trustpilot based on 16k+ reviews and a rating of 3.2 on Sitejabber based on 8k+ reviews. But if you search online, you will find a lot of customers complaining that JustFab is a scam company. But that’s not the case at all. 

JustFab works based on a subscription model. So they charge a fee of $49.95 every month from their members’ accounts. Now that’s the reason why most people think they are scammers. But JustFab has already mentioned the detailed terms and conditions of the subscription policy.

Most people don’t really pay attention and that’s where the problem begins. Plus you can cancel your JustFab membership at any time. So shop all you want but not before reading the terms and conditions quite attentively. 

JustFab Customer Reviews

Customer Review 01

Rating: 4/5

“Alright, JustFab, you’re doing some good things. The styles are on point, and I love the skip-a-month option. Quality varies a bit, but overall, I loved all the shoes so far. The $49.95 charge is kinda understandable, I mean hey, you get some perks right?”

JustFab Review 02

Rating: 3/5

“Well, JustFab got some style, but here’s the lowdown – every month, they hit my card with that $49.95 charge. Not a fan of that surprise at all. It’s like getting billed for a party you didn’t attend. Gotta fix that, JustFab.”

Customer Review 03

Rating: 1/5

The styles are cool, I’ll say they are still a scam. Here’s the thing _ I suddenly found out they charged $ 49.95 from my card. Are you kidding me?  Not cool at all. It’s like a nasty surprise bill you didn’t ask for. I had to call the company so many times to finally cancel my membership. Never gonna shop from them again.”

JustFab Pros and Cons


  • Lots of cute, trendy styles. Every month new collections are added.
  • Affordable rate. 
  • The product quality is really good for the price.
  • The first-time member deals are great. 
  • For VIP members the price is much lower. 
  • The VIP membership can be canceled at any time.
  • Within 30 days, free returns and exchanges for store credit. 


  • $49.95 is charged monthly for JustFab membership.
  • If you don’t skip a month between 1st–5th, your money will be deducted from the account.
  • Non-members pay higher prices.
  •  Item quality may vary sometimes.
  • Cancellation is available only via Live Chat or call.
  • Credits don’t apply to sale items.

JustFab Shipping 

For those curious about JustFab’s shipping and returns, here’s a breakdown.

Shipping Costs

Your shipping costs depend on your subtotal, which is the VIP price minus any promotional discounts before taxes and import fees.

  • Standard Shipping

Orders $59.00 and over: Free shipping to the 48 contiguous United States, with a delivery time of 6-14 business days.

Orders under $59.00: $6.95 for the 48 contiguous United States, arriving in 6-14 business days.

Alaska, Hawaii: $9.00 shipping fee, taking 6-14 business days. 

Canada (up to 30 business days): $9.95 for orders of any amount taking 6 to 14 business days. 

APO/FPO: $9.00 for any amount taking up to 30 business days. 

  • Rush Shipping

Orders $59.00 and over: $14.95 for 2-3 business days in the 48 contiguous United States.

Orders under $59.00: Same $14.95 fee, arriving in 2-3 business days.

APO/FPO and P.O. Boxes: Rush Shipping isn’t available for Canada, Alaska, and Hawaii. 

Tracking Information: Once your order ships, you’ll get an email with a tracking number. You can also check the Order History tab in the “My Account” section.

** Keep in mind that applying a VIP Credit means promotions no longer apply.

Also Read: Is Azazie Legit? Reviews

JustFab Return Policy 

For those moments when post-purchase contemplation sets in, JustFab extends a helping hand with a comprehensive return and exchange policy tailored to meet your evolving style preferences.


A liberal window of 60 days is provided from the shipment date for customers to make informed decisions regarding their purchases. The stipulation is that items must maintain their original condition, inclusive of packaging and tags.

It is advised, for instance, to try on footwear on a carpeted surface to mitigate the risk of scuffs.

Returning  Criteria:

  • A requisite for returns or exchanges is the preservation of items in an intact, unworn state, accompanied by the retention of all associated tags.
  •  Items procured through special promotions may be designated as final sales, thus exempt from return or exchange provisions.

Also Read: Is Ryabe A Legit Website? Know All Significant Details Of Ryabe

Monetary Details:

If you paid with store or VIP credit, your refund will come back as credit. It won’t be a direct refund to your credit card. So, when deciding on a return, keep in mind that the money dance is more of a credit shuffle!

Return Options:

Happy Returns (Contiguous US Only): 

  • Commence the return process through My Account > Orders & Returns.
  • Access the return QR code, disseminated via email.
  • The absence of elaborate packaging is permissible; simply presenting the QR code at a designated Return Bar. 

The process is the eco-conscious aspect, incorporating reusable packaging and consolidated shipping.

Return or Exchange via Shipping Provider:

  • Initiate the return procedure via My Account > Orders & Returns.
  • Generate the prescribed return label.
  • Dispatch the items, accompanied by the label, to the stipulated shipping provider, such as USPS for US residents.
  • The refund initiation is contingent upon the safe receipt of the items at the JustFab warehouse.

Residents of non-contiguous US territories, encompassing Alaska, Hawaii, Puerto Rico, and APOs, are subject to a $9 fee for return shipping and handling.

Noteworthy Consideration:

Opting for a refund prompts the deduction of rewards points affiliated with the initial purchase.

JustFab Offers and Discounts: What Are The Benefits of JustFab Membership?

  1. Access to a Variety of Brands:

Being a JustFab VIP goes beyond JustFab alone. It opens doors to styles from ShoeDazzle, FabKids, and Dorina – all conveniently accessible on  You will be getting a lot of trendy designs to choose from.

 2. Stress-Free Returns and Free Shipping:

As a VIP, you get a generous 60-day window to decide if your latest fashion pick fits the bill. Plus, if your order surpasses $59, the shipping is on the house. No hidden fees, just a smooth VIP experience from order to doorstep.

3. Style Savings Up to 50% Off:

The VIP title isn’t just a label; it comes with perks. Enjoy up to 50% off on your fashion finds with every shopping spree. No need to wait for sales; it’s an ongoing discount deal, giving your wardrobe a stylish and budget-friendly boost.

4. Unlock More Savings with VIP Credits:

VIP Credits now allow you to redeem them for products and bundles valued up to $80. By choosing the $49.95 monthly charge, you can access the 2-For-1 VIP Credit Shop along with exclusive benefits. It’s important to note that any unused VIP Credits expire after 12 months.

So, being a JustFab VIP isn’t just about shopping; it’s about gaining access to a diverse fashion world with easy returns, free shipping perks, and ongoing style savings. The best thing is that you can cancel your membership at any time. If you want to skip a particular month, make sure to do it by the 5th of that month.

FAQs: Is Just Fab Legit or Scam?

Q1. Is JustFab trustworthy?

Ans. Absolutely! JustFab is legit. You can trust it for your fashion needs. But they have a subscription model. So make sure to read the terms and conditions very carefully before subscribing. 

Q2. How does JustFab bill me every month?

Ans. JustFab charges you $49.95 every month if you’re a member. You become a VIP member by paying the fee and getting all the VIP perks and discounts.

Q3. Can I Skip a Month?

Ans. Yes, you sure can! If you’re not feeling like shopping, you can skip a month between the 1st and 5th. But make sure to cancel it by the 5th of the month. 

Q4. What happens if I forget to skip a month at JustFab?

Ans. If you forget to skip by the 5th of that month, JustFab will automatically charge $49.95 from your account. But if you don’t shop, it saves the $49.95 monthly fee as a credit on your account. You can use it for future shopping( within 12 months) whenever you’re ready.

Is JustFab Worth It Or Not __ JustFab Final Review

I am sure that everyone will agree on how cool the shoes on JustFab are. Also, the VIP membership prices make it an even better deal. But for non-members, I think the shoes are pricey for that quality.

Also, buyers often don’t read the terms and conditions of VIP membership and later complain about their money getting deducted. Whether I  agree, that $50 seems like a high amount to be paid every month, but the deals are pretty good for VIP members.  

Also, the best part is that you can skip a month or even cancel the membership at any time. So it seems like a win-win situation to me.

I am quite satisfied with my shopping experience and I’ll shop from JustFab again. 

Having said that, I’d suggest you go through the online reviews, read the product description, and go through the subscription terms and conditions before purchasing. While avid shoppers should definitely opt for VIP membership, I’d say JustFab is definitely worth a try for all. especially when you will be getting your very first pair at just $10! 

Lana A. Oneal

For the best results, it is important to have a creative approach and this is the best specialty of our Content Writer, Lana A. Oneal. She is the Creative Content Writer of our team. She has an extensive interest in content writing and a passion for fashion. Both these qualities make her the best content writer for our team. Her dedication to work signifies the reach of our readers and also inspires them. She keeps our readers informed and updated with an array of content topics like the fashion industry, trend analyses, and various style guides. Her words on our website allow the readers to get extensive information, learn, explore, and celebrate the super-evolving fashion industry. With interesting words and the creative writing style of Lana, we are striving to provide you with timeless classics, the latest fashion trends, and almost everything to appreciate your presence on our website. Thanks to her storytelling we are the readers’ favourite choice.

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