![Is Valanio Legit?](https://fashionglamguide.com/wp-content/uploads/2023/11/Is-Valanio-Legit.jpg)
Is Valanio Legit?
In this ever-changing world of fashion, where trends shift like the seasons, finding a brand that combines style, quality, and accessibility becomes a hard task. Every year hundreds of brands are coming into the market and becoming a part of this evolving fashion world.
Valanio is one such contemporary clothing brand that came to the market a few years ago. In this article, we are going to discuss whether Valanio has successfully made its place in the market or not.
The most common query that comes first in the mind while exploring online brands is: Is Valanio legit? The company claims on its official website that the brand was founded with a passion for making a positive impact, upholding quality standards, supporting independent designers, and embracing social responsibility.
But is that the reality? Are they sticking to their promises? Did Valanio transition itself into a symbol of authenticity, and earn the trust of its customers, or just another brand that is scamming people with false promises? Let’s find out.
If you are eager to get an honest review on the Valanio clothing website, Read this!
Valanio Clothing Website Overview
Here I gave you an overview of the company Valanio with the information available on their website. So before we dive deeper and know whether they are legit or not, let’s have a look at what they claim to be on their official website.
In 2019, the fashion world welcomed a new, promising company, Valanio. This venture has since donned the hats of both manufacturer and supplier, operating factories in Vietnam and the Philippines. While the names of the brands they’ve crafted garments for remain undisclosed, adherence to service agreements has kept this information under wraps.
Seeing clients flaunt their purchases with beaming smiles online reinforced this sentiment.
Now, Valanio.com has transitioned into a standalone business. Offering products directly from their factories, their focus is on delivering quality at a pocket-friendly price. The philosophy is simple and beneficial for both the clients and the manufacturers.
Youthful Visionaries: The driving force behind Valanio is a group of young visionaries. Fueled by the desire to make a mark in the fashion industry, they established a platform that goes beyond just selling clothes. Instead of showcasing designs from big brands, the platform is dedicated to uplifting small brands and emerging designers. It’s a stage where creativity takes center stage, irrespective of the brand’s size.
Streamlining Fashion: Cutting Out the Middlemen to reshape the traditional fashion business model, Valanio is skipping unnecessary steps. By connecting designers directly with customers, they aim to deliver the latest designs promptly and to a wider audience.
You can shop clothes category-wise or price-wise on Valanio.
Category Wise
- Tops
- Casual Dresses
- Two-piece set
- Sweater and Cardigan
- Halloween
- Fall and winter
- Christmas
- Spring and summer
Price Wise
- Under $30
- $30-$39.99
- Over $50.
Are They Sustainable? Valanio Social Responsibilities
Valanio claims to stand in favor of sustainability and social responsibility by actively supporting fashion designers and brands that prioritize the use of recyclable materials. Using the founder’s early experiences in the fashion industry, the Valanio team places a strong focus on ensuring the well-being of its employees.
Valanio says that they collaborate only with fair brands, pay reasonable salaries, and allocate revenue to charities fighting global poverty. They aim to deliver stylish products responsibly, respecting the environment, and supporting communities in need.
However, the reality seems far different from their claims. Most of the customers claim that the quality of their received products isn’t up to the mark and they don’t look like they are made up of recycled materials either. Also, there isn’t any solid proof available online to prove that the company actually practices ethical practices and makes sustainable products.
So, Is Valanio a sustainable company? Probably NOT.
Valanio Review: My Personal Experience
After going through thousands of reviews online about Valanio, I had mixed feelings about their products. So I decided to try my luck and ordered a few items for myself to check the fit and quality. I received my products and tried them out. A detailed description including the color, size, quality, and fit of the dresses has been mentioned below.
1. Classy Print Collarless Long Sleeve Outerwear
Product Description
Color: Gray
Size: S-XXL
Material: 40% Rayon, 60% Viscose
Price:$54.99
![Classy Print Collarless Long Sleeve Outerwear](https://fashionglamguide.com/wp-content/uploads/2023/11/image-5.png)
My Experience
Color: Gray.
Size: I got the size S. (Bust -96 cm, length -79 cm, sleeves -60 cm).
Quality: The quality is somewhat decent. It’s lightweight and warm. The design is a bit different from the picture though.
Fit: The fit is okay. It’s a little loose and probably a size up than the given size chart.
Keep Or Return: I loved the collarless neckline design. The jacket looks classy. It’s comfortable to wear for longer. Even though I expected something better for that price, I’ll keep this one.
2. Navy Plain Half Sleeve Midi Dress
Product Description
Color: Blue
Size: S-XXL
Material: 55% rayon, 45% elastane
Price:$42.99
![Navy Plain Half Sleeve Midi Dress](https://fashionglamguide.com/wp-content/uploads/2023/11/image-3.png)
My Experience
Color: Same as shown.
Size: I got the size S.
Quality: The quality is average. It’s lightweight and not sheer.
Fit: The fit didn’t match my expectations. It doesn’t hug your curves like it should and feels loose.
Keep Or Return: They liked the design of the dress. It can be perfect for summer wear or any casual wear. The dress isn’t lined but it isn’t a see-through one either. Now coming to the next part, I am going to return this one as the quality and fit didn’t match my expectations.
3. White Button Front Pocket Sweater Cardigan
Product Description
Color: Off-white
Size: S-XXL
Material: Cotton/ Acrylic
Price: $55.99
![White Button Front Pocket Sweater Cardigan](https://fashionglamguide.com/wp-content/uploads/2023/11/image-4.png)
My Experience
Color: Off-white. (Same as shown in the picture.)
Size: I got the size S.
Quality: The quality is top-notch. It will keep you warm and comfortable at the same time.
Fit: The fit is great. It isn’t very loose but fits well without creating discomfort. It doesn’t seem baggy at all.
Keep Or Return: The sweater is so soft and comfortable to wear. It gives you a cozy and stylish vibe. Perfect for winter. I am definitely going to keep it.
Is Valanio Legit?
Valanio has 3286 Instagram followers and 50k followers on Facebook. Based on 5174 reviews, it has a 4.1 rating on Trustpilot. Valanio.com holds a ranking of 58.70, signaling an active yet mediocre business with a moderate risk level. This assessment considers 50 factors in the clothing industry, such as the quality of customer service, customer reviews, and domain authority.
Having said that, on Sitejabber Valanio has a rating of just 1.4 out of 5. Which is, of course, pretty bad. Not only that, a lot of buyers claim that the products they received are of extremely poor quality and look nothing like the picture shown on the website. What’s worse is that some buyers have never received their products even after contacting customer service again and again.
Valanio has been in operation for a while, attracting both positive and occasional negative feedback, similar to many other websites. But the number of negative reviews is quite a lot and can’t be ignored just like that.
I think I was just lucky to get my hands on all of the products that I ordered. Even though the quality wasn’t up to the mark and delivery took a long time.
If you’re thinking of ordering products from it, you can do it once to try your luck. But please go through the size chart and online customer reviews by yourself and don’t keep many expectations.
Valanio Customer Reviews
The Experiences of all customers aren’t the same. So based on their individual experiences, the reviews aren’t the same (No wonder). Here I am giving both positive as well as negative customer reviews so that you can decide by yourself.
Customer Review 1
Rating: 5/5
“I’ve ordered and received many of the clothing items from Valanio and have been very satisfied. The products are good quality and they meet my expectations. The communication is great and I know when to expect my orders to arrive. I’m a very satisfied customer!”
Customer Review 2
Rating: 4/5
“I was surprised by the quality of the clothes. I like them very much. My order took a bit of time. But everything was as much as I expected. Quality workmanship. Fabrics are synthetic. I thought it was a good experience. They didn’t cheat me in any way. Good service always alerts me if there is a delay.”
Customer Review 3
Rating: 4/5
“Happy with the tops that I ordered. Delivery time was acceptable. Quality is good but collars are questionable. Their “easy return” policy is a bit of a hassle with them negotiating a partial refund and you pay for the postage. Make sure you order the correct size and love the item and no issues!!”
Pros
- Affordable prices
- Trendy and stylish options
- Fast delivery
- Easy return policy
- 24×7 customer service
- Free shipping on shopping over $79
- Extra 10% off for new customers
- Safe and convenient payment methods.
- Worldwide shipping
Cons
- The owner’s name is not disclosed
- The quality of clothes is inconsistent
- The size chart could have been more accurate
- Lots of customers claim to never receive their ordered products.
- Customer Service isn’t always responsive.
Valanio Shipping Policy
When it comes to shipping, the time it takes depends on the selected method:
Postal Shipping generally takes 8 to 15 Business Days.
Express Shipping will take between 7 to 10 business Days.
** It took almost one month and a couple of emails to the customer service before I finally received my products though.
The country or region where the product will be delivered decides the ultimate Shipping cost. Valanio works with trusted partners like USPS, UPS, FedEx, and DHL to ensure your orders are delivered reliably and efficiently.
Also Read: Is Nnesi Legit? Read This Honest Review
Valanio Cancellation Policy
Full Refund Within 24 Hours: If an order is canceled within 24 hours of purchase, customers are eligible for a complete refund. To initiate the cancellation process, you need to simply submit a help ticket via the “Contact Us” page.
Cancellation Fee After 24 Hours but Before Shipment: For orders canceled after the initial 24-hour window but before shipment, a modest 10% cancellation fee is applicable.
No Cancellation After Shipment: It’s crucial to note that once orders have been shipped, Valanio cannot accommodate cancellation requests. The commitment is to ensure transparency and clarity in the cancellation process, fostering a smooth experience for all customers.
Valanio Return Policy
While the company tries its best for perfection in every shipped product, it also understands that sometimes a return or exchange is necessary.
Here’s what is recommended regarding product return:
Inspect Your Package: Upon receiving your order, take a moment to check everything. If, by rare chance, you find a damaged item, a missing item, or something incorrect, reach out to the company right away.
Contact customer support for Solutions: If you face any problem, please contact the company without any delay. If you are lucky your problem will be solved quickly. But it might take more than one email though to get your work done.
Return/ Exchange Guidelines
1. Contacting Customer Service: Customers are encouraged to reach out to Valanio.com customer service within 30 days of receiving their order. This step is crucial to obtain authorization and the correct return address. Keep in mind that returns without prior approval from customer service cannot be accepted.
2. Quality Concerns: Valanio gladly accepts returns for products with quality issues. Please remember that slight variations in color and size are inevitable.
3. Conditions for Return: Returned products must maintain their original condition, including being unworn, unwashed, with intact tags, and the protective strip on underwear untouched. Items showing obvious signs of use or stains from makeup, deodorant, perfume, or similar products may be declined.
4. Shipping Instructions: To avoid additional taxes, customers are advised to use their local post office for returns. Don’t forget to include the filled-out return/exchange form in the package. Customers must keep their tracking number, as any loss or damage during transit becomes their responsibility. Note that packages sent with C.O.D. services are not accepted.
5. Notification and Processing: Once Valanio receives the return, customers can expect an email notification. You can expect the team to arrange a refund within 7 business days. Valanio.com prioritizes customer satisfaction throughout the entire process.
Also Read: Is Commense Clothing Legit? Here’s What You Need To Know Before Shopping
Frequently Asked Questions About Valanio
Q1. How can I contact Valanio?
Ans. You can send an email to [email protected] if you have any questions regarding the purchase. The company will get back to you.
Q2. What are the payment methods available on Valanio?
Ans. Valanio has some of the safest and most internationally accepted payment methods like Visa, Visa Electron, JCB, Discover, MasterCard, Klarna, PayPal, American Express, and so on.
Q3. When can I expect my refund after a successful return?
Ans. The company will give back your refund to your previously used bank account within 30 days of successful product return. If it takes more than that, contact customer care.
Is Valanio Worth It Or Not__ Final Review
Valanio provides a huge collection of fashionable clothes at affordable prices. By searching online you can see hundreds of reviews available on their products. Like most of the websites, customers have mixed reactions about Valanio dresses too.
But what’s worrisome is most of the reviews are negative which means the customers are not happy with their products and service. Valanio might not be a scammer as customers still receive products and some even gave them 5 /5 or 4/ 5 ratings, but it isn’t a legit one either. The experiences of a lot of customers weren’t satisfactory ( including me) and some even had it worse.
If it isn’t clear already, I am definitely NOT going to shop from them ever again.
To be honest I won’t recommend you either but if you still want to give Valanio a try just to see your luck, do it. But you shouldn’t have much expectations from them. Make sure to check the size chart, and quality mentioned and go through the online reviews thoroughly before making the final decision.